INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What products can I customize?
We offer a wide range of customizable items — from mugs, bottles, and tote bags to eco-friendly bamboo sets and apparel.
Is there a minimum order requirement?
No minimum order required! You can order one piece for personal use or in bulk for events and giveaways.
How long does production take?
Once your mockup is approved and the 50% down payment (DP) is received, production takes at least one (1) week for 1–5 items, and at least two (2) weeks for 6 items or more. You’ll be notified when your order is ready. Delivery fees are the buyer’s responsibility.
Do you accept corporate or bulk orders?
Yes! We serve both individual buyers and companies. For large orders, email orders@themarkery.ph for assistance.
Where are you based?
We’re proudly based in Mandaluyong, Metro Manila, Philippines — serving clients nationwide.
INFORMATION ABOUT US
